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Terms & Conditions

Last Updated: June 12, 2026

Welcome to CARHAUL LOGISTICS LLC.

These Terms & Conditions (“Terms”) govern your access to and use of the CARHAUL LOGISTICS LLC website, vehicle transportation brokerage services, Carrier Packet process, communications, and related services.

By accessing our website, requesting transportation, submitting information, completing a Carrier Packet, communicating with us, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About CARHAUL LOGISTICS LLC

CARHAUL LOGISTICS LLC operates as an auto transportation brokerage.

Our role is to arrange and coordinate vehicle transportation between customers, shippers, dealerships, auctions, automotive businesses, and independent motor carriers.

CARHAUL LOGISTICS LLC does not represent through these Terms that it physically transports every vehicle itself.

Unless specifically stated otherwise in a written agreement, the physical transportation, loading, hauling, and delivery of vehicles is performed by independent motor carriers engaged to perform transportation services.

FMCSA distinguishes brokers from motor carriers: brokers arrange transportation, while motor carriers perform the physical transportation.

2. Services

CARHAUL LOGISTICS LLC may provide or coordinate services including:

  • Car shipping coordination
  • Open auto transport coordination
  • Enclosed auto transport coordination
  • Dealer vehicle transportation
  • Automotive auction pickup and transportation
  • Dealer-to-dealer vehicle transfers
  • Interstate vehicle transportation
  • Multi-vehicle transportation
  • Commercial automotive transportation
  • Pickup and delivery coordination
  • Vehicle freight opportunities for independent motor carriers
  • Carrier onboarding and Carrier Packet processing
  • Other related auto transportation brokerage services

The availability of any specific transportation option depends on factors including shipment requirements, vehicle specifications, route, timing, equipment, pricing, and available motor carrier capacity.

3. Transportation Brokerage Relationship

When you request vehicle transportation through CARHAUL LOGISTICS LLC, you authorize us to arrange transportation services based on the information you provide.

CARHAUL LOGISTICS LLC may communicate shipment information to an independent motor carrier for purposes of arranging pickup and transportation.

The motor carrier performing transportation remains responsible for operating its equipment, drivers, transportation operations, and physical handling of the vehicle in accordance with applicable law and the applicable transportation arrangement.

CARHAUL LOGISTICS LLC’s role is primarily to facilitate and coordinate the transportation arrangement between the relevant parties.

4. Eligibility and Accurate Information

By using our services, you represent that:

  • You have the legal capacity to enter into an agreement.
  • You are authorized to arrange transportation for the vehicle or vehicles submitted.
  • Information you provide is accurate and complete to the best of your knowledge.
  • You will promptly inform us of material changes to shipment information.
  • You will not use our website or services for fraudulent, unlawful, deceptive, or unauthorized purposes.

Providing false, misleading, incomplete, or inaccurate information may delay transportation, affect pricing, result in additional charges, or cause CARHAUL LOGISTICS LLC to decline or terminate a transportation request.

5. Vehicle Transportation Quotes

Transportation rates may depend on factors including:

  • Pickup location
  • Delivery location
  • Distance
  • Vehicle year, make, and model
  • Vehicle size and weight
  • Vehicle condition
  • Whether the vehicle is operable
  • Number of vehicles
  • Open or enclosed transportation
  • Route conditions
  • Seasonal demand
  • Fuel and transportation market conditions
  • Pickup timing
  • Motor carrier availability
  • Special equipment or handling requirements

An initial quote may be based on information available when the quote is provided.

If shipment information changes, the transportation rate may also change.

A website estimate, telephone estimate, email estimate, or preliminary quote does not necessarily guarantee carrier assignment or final transportation pricing unless expressly confirmed as such.

6. Carrier Availability

Transportation is subject to the availability of independent motor carriers with appropriate equipment and capacity for the requested route.

Submission of a transportation request does not automatically guarantee that a motor carrier will be available for the requested date, route, or price.

CARHAUL LOGISTICS LLC may communicate with customers regarding changes necessary to facilitate carrier assignment.

7. Pickup and Delivery Dates

Pickup dates, delivery dates, transit times, and transportation windows may be estimates unless expressly guaranteed in a separate written agreement.

Transportation schedules may be affected by circumstances including:

  • Traffic
  • Weather
  • Road conditions
  • Mechanical issues
  • Driver hours-of-service limitations
  • Previous pickup or delivery delays
  • Facility delays
  • Auction delays
  • Customer availability
  • Road closures
  • Government restrictions
  • Accidents
  • Carrier scheduling
  • Other circumstances outside reasonable control

Customers should not make irreversible travel, moving, sales, or scheduling arrangements solely based on an estimated pickup or delivery time.

8. Customer Responsibilities Before Pickup

The customer or authorized representative is responsible for providing accurate shipment information and making the vehicle reasonably available for transportation.

Before pickup, customers should:

  • Provide accurate vehicle information
  • Provide correct pickup and delivery addresses
  • Provide valid pickup and delivery contacts
  • Inform us if the vehicle is inoperable
  • Disclose modifications that may affect transportation
  • Provide applicable auction or dealership release information
  • Ensure authorized access to the vehicle
  • Remove prohibited or inappropriate personal property
  • Follow reasonable preparation instructions communicated for transportation

Additional charges may apply if inaccurate or incomplete information results in additional equipment, labor, storage, waiting time, failed pickup, or other costs.

9. Inoperable or Modified Vehicles

Customers must notify CARHAUL LOGISTICS LLC before transportation if a vehicle:

  • Does not start
  • Does not roll
  • Does not steer
  • Does not brake
  • Has flat or damaged tires
  • Has missing parts affecting loading
  • Has substantial modifications
  • Has unusually low ground clearance
  • Has oversized dimensions
  • Requires special loading equipment

Failure to disclose these conditions may result in transportation delays, refusal by the assigned carrier, or additional charges.

10. Personal Property Inside Vehicles

Customers should not place valuables, prohibited items, hazardous materials, illegal goods, or other inappropriate property inside vehicles being transported.

Personal property placed in a vehicle may be subject to carrier restrictions and applicable laws.

CARHAUL LOGISTICS LLC does not recommend transporting valuable personal belongings inside a vehicle.

Any personal-property arrangements should be confirmed with the motor carrier before transportation.

11. Vehicle Inspection and Condition

The motor carrier may inspect the vehicle at pickup and document its condition.

Customers or their authorized representatives should review applicable inspection documentation at pickup and delivery.

Any visible damage or condition concerns should be documented promptly according to the applicable carrier’s procedures and transportation documents.

Customers should retain photographs, inspection reports, bills of lading, and other transportation records that may be relevant to a claim.

12. Damage, Loss, and Transportation Claims

Because physical transportation is performed by independent motor carriers, claims involving physical damage, loss, or handling of a vehicle may involve the motor carrier that performed the transportation and/or its insurer.

If an incident occurs, customers should notify CARHAUL LOGISTICS LLC promptly so that relevant transportation information can be reviewed.

Claims remain subject to:

  • Applicable law
  • The motor carrier’s transportation documents
  • Insurance requirements
  • Inspection documentation
  • Applicable agreements
  • Claim procedures and deadlines

Nothing in these Terms is intended to eliminate any rights or obligations that cannot legally be waived.

13. Dealer and Auction Transportation

Customers requesting pickup from an automotive auction, dealership, storage facility, port, yard, or similar location are responsible for providing accurate information necessary to release the vehicle.

This may include:

  • Buyer information
  • Lot number
  • Stock number
  • VIN or vehicle identification information
  • Gate pass
  • Release number
  • Pickup authorization
  • Facility contact information
  • Applicable pickup instructions

CARHAUL LOGISTICS LLC is not responsible for delays caused by missing, inaccurate, expired, or unavailable release information supplied by the customer or facility.

14. Storage, Auction, and Facility Fees

Certain auctions, dealerships, storage yards, terminals, or other facilities may impose charges such as:

  • Storage fees
  • Late pickup fees
  • Gate fees
  • Loading fees
  • Forklift fees
  • Release fees
  • Administrative fees
  • Other facility charges

Unless expressly agreed otherwise in writing, these third-party charges are the responsibility of the customer or party responsible under the applicable transportation agreement.

CARHAUL LOGISTICS LLC does not control fees independently imposed by third-party facilities.

15. Payments and Transportation Charges

Transportation charges and payment terms will be based on the applicable quote, order, rate confirmation, invoice, agreement, or other transportation documentation.

Depending on the shipment, payments may be collected by CARHAUL LOGISTICS LLC, the motor carrier, or another authorized payment recipient according to the transportation arrangement.

Customers agree to pay all properly agreed transportation charges and applicable additional charges associated with their shipment.

Failure to make required payments may result in suspension or cancellation of services and may be subject to lawful collection efforts.

16. Deposits and Brokerage Fees

If a deposit, brokerage fee, reservation payment, or other advance payment is required, the applicable amount and payment terms will be communicated before or during transportation arrangements.

Refundability, cancellation treatment, and payment obligations may depend on:

  • Whether a motor carrier has been assigned
  • Work already performed arranging transportation
  • Shipment cancellation timing
  • Carrier cancellation charges
  • The applicable transportation agreement
  • Other circumstances associated with the order

Any specific written payment or cancellation agreement associated with a shipment will control if it conflicts with general information on the website.

17. Cancellations

Customers should notify CARHAUL LOGISTICS LLC as soon as possible if transportation is no longer required.

Cancellation fees or non-refundable amounts may apply when permitted by the applicable agreement, particularly after a motor carrier has been assigned or transportation arrangements have already been made.

Carrier cancellations may occasionally occur because of equipment issues, schedule changes, route changes, capacity limitations, or other transportation circumstances.

If a carrier becomes unavailable, CARHAUL LOGISTICS LLC may attempt to coordinate another carrier but cannot guarantee immediate replacement.

18. Independent Motor Carriers

Motor carriers working with CARHAUL LOGISTICS LLC operate as independent businesses and are not employees of CARHAUL LOGISTICS LLC solely because they transport a shipment arranged through our brokerage.

Carriers remain responsible for their:

  • Drivers
  • Vehicles and equipment
  • Transportation operations
  • Applicable operating authority
  • Applicable insurance
  • Safety compliance
  • Regulatory compliance
  • Taxes and business obligations
  • Performance of physical transportation

Applicable federal regulations separately regulate property brokers and motor carriers.

19. Carrier Setup and Carrier Packets

Motor carriers interested in working with CARHAUL LOGISTICS LLC may be required to complete a Carrier Packet and provide information requested for onboarding.

Information requested may include:

  • Legal company information
  • MC and/or USDOT information
  • Operating authority information
  • Insurance information
  • Equipment information
  • Contact information
  • Tax information
  • Payment information
  • Other carrier documentation

Submitting a Carrier Packet does not guarantee approval, freight, load volume, rates, or future transportation assignments.

CARHAUL LOGISTICS LLC may review carrier information before establishing or continuing a business relationship.

Brokers subject to FMCSA requirements also have regulatory recordkeeping obligations for brokerage transactions.

20. Carrier Responsibilities

Carriers working with CARHAUL LOGISTICS LLC are responsible for maintaining all authority, insurance, registrations, equipment, and qualifications required for the transportation they perform.

Carriers must provide accurate information during onboarding and notify CARHAUL LOGISTICS LLC of material changes that may affect their ability to legally or safely perform transportation.

CARHAUL LOGISTICS LLC may decline to work with or discontinue working with a carrier when appropriate based on onboarding, compliance, business, safety, fraud-prevention, or service considerations.

21. SMS Terms & Conditions

By opting in to receive SMS messages from CARHAUL LOGISTICS LLC, you agree to the SMS terms described below.

SMS Consent

Phone numbers and SMS opt-in consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Types of SMS Messages

Depending on the relationship and consent provided, messages may include:

  1. Vehicle transportation inquiries
  2. Shipping quote communications
  3. Pickup and delivery coordination
  4. Shipment updates
  5. Scheduling or appointment communications
  6. Dealer and auction transportation updates
  7. Carrier Packet and onboarding communications
  8. Vehicle freight opportunities for carriers
  9. Customer support messages
  10. Billing or account communications
  11. Service notifications
  12. Marketing or promotional messages where appropriate consent has been provided

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-In

Where available, SMS consent may be provided through methods such as:

  • Checking an SMS consent checkbox on our website
  • Submitting a form containing clear SMS consent language
  • Providing documented verbal consent where permitted
  • Other consent methods provided by CARHAUL LOGISTICS LLC

Consent to receive marketing text messages is not a condition of purchasing services where applicable.

Opt-Out

You may opt out of SMS messages at any time by replying:

STOP

CARHAUL LOGISTICS LLC will also honor other valid revocation methods where required by applicable law. Current FCC consumer guidance states that consent to robocalls or robotexts may be revoked at any time through a reasonable method.

Help

For assistance, reply:

HELP

or contact us:

Email: sales@carhaullogistics.info
Phone: +1 (386) 749-6845

22. Privacy and Data Protection

Your use of our website and services is also subject to the CARHAUL LOGISTICS LLC Privacy Policy.

Our Privacy Policy describes how information may be collected, used, protected, retained, and disclosed.

You can review our Privacy Policy at:

/privacy-policy/

SMS opt-in consent and mobile information are handled according to the privacy and SMS provisions described in our Privacy Policy.

23. Fraud Prevention and Verification

CARHAUL LOGISTICS LLC may take reasonable measures to verify customers, carriers, businesses, transportation requests, or submitted information.

We may request additional information when reasonably necessary to:

  • Prevent fraud
  • Detect identity misuse
  • Protect vehicle owners
  • Protect carriers
  • Protect our business
  • Verify transportation information
  • Verify carrier information
  • Maintain the integrity and security of our services

We may refuse, suspend, or discontinue services when information appears fraudulent, materially inconsistent, unauthorized, or otherwise presents an unacceptable business or security risk.

24. Prohibited Uses

You may not use our website or services to:

  • Engage in fraud or deception
  • Submit false transportation requests
  • Misrepresent vehicle ownership or authority
  • Impersonate another individual or business
  • Submit fraudulent carrier documentation
  • Interfere with website security
  • Attempt unauthorized access to systems
  • Distribute malicious software
  • Violate applicable laws
  • Abuse, harass, or threaten our employees, customers, carriers, or business partners
  • Use our content without authorization

We reserve the right to restrict access where we reasonably believe misuse has occurred.

25. Website Information

We attempt to keep website information accurate and useful.

However, website content is provided for general informational purposes and may change without notice.

Transportation availability, pricing, carrier capacity, routes, services, and operational requirements may change.

Information displayed on the website should not be interpreted as a guarantee of a specific transportation rate, carrier assignment, pickup date, delivery date, or service outcome.

26. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate third-party services.

CARHAUL LOGISTICS LLC does not control independent third-party websites and is not responsible for their:

  • Content
  • Availability
  • Privacy practices
  • Security
  • Terms
  • Products or services

Use of third-party services may be subject to separate terms and privacy policies.

27. Intellectual Property

Unless otherwise stated, the website content created for CARHAUL LOGISTICS LLC, including its text, graphics, branding, layouts, logos, and other original materials, is owned by or licensed to CARHAUL LOGISTICS LLC and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, sell, or commercially exploit protected website content without appropriate authorization.

Third-party trademarks, photographs, software, or other materials remain the property of their respective owners.

28. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and brokerage services are provided on an “as available” basis.

CARHAUL LOGISTICS LLC does not guarantee:

  • Continuous website availability
  • Availability of a motor carrier for every request
  • Specific market rates
  • Exact pickup times
  • Exact delivery times
  • Particular freight volume for carriers
  • Uninterrupted transportation
  • Outcomes affected by circumstances beyond our reasonable control

Nothing in this section limits obligations that cannot lawfully be excluded.

29. Limitation of Liability

To the maximum extent permitted by applicable law, CARHAUL LOGISTICS LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from the use of our website or brokerage services when such limitations are legally enforceable.

CARHAUL LOGISTICS LLC is not responsible for circumstances outside its reasonable control, including actions or omissions of independent third parties, except to the extent liability is imposed on CARHAUL LOGISTICS LLC by applicable law or a specific written agreement.

Any limitation of liability is subject to applicable law and does not exclude liability that legally cannot be excluded or limited.

30. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from your:

  • Material breach of these Terms
  • Fraudulent activity
  • Unauthorized transportation request
  • Materially false information
  • Violation of applicable law
  • Infringement of another person’s rights

This provision does not require indemnification where prohibited by law.

31. Events Beyond Reasonable Control

CARHAUL LOGISTICS LLC will not be responsible for delays or failures caused by circumstances beyond reasonable control, including events such as:

  • Severe weather
  • Natural disasters
  • Road closures
  • Government action
  • Labor disruptions
  • Accidents
  • Carrier equipment failures
  • Telecommunications outages
  • Cybersecurity incidents
  • Public emergencies
  • Transportation network disruptions
  • Other similar events

Where appropriate, reasonable efforts may be made to continue or reschedule affected transportation coordination.

32. Suspension or Termination

CARHAUL LOGISTICS LLC may suspend, decline, or terminate access to services for reasons including:

  • Violation of these Terms
  • Fraud or suspected fraud
  • Non-payment
  • Materially inaccurate information
  • Abusive or threatening behavior
  • Unauthorized website activity
  • Carrier compliance concerns
  • Safety concerns
  • Unlawful activity
  • Other material business risks

Termination does not eliminate valid payment obligations or other responsibilities that accrued before termination.

33. Dispute Resolution

If a dispute arises, we encourage you to contact CARHAUL LOGISTICS LLC first so that the matter can be reviewed and an attempt can be made to resolve it directly.

Unless otherwise required by applicable law or a separate written agreement, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute-resolution, arbitration, jurisdiction, or venue provision contained in a separate written transportation, carrier, or customer agreement may control with respect to that agreement.

34. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

35. No Waiver

Failure by CARHAUL LOGISTICS LLC to enforce a provision of these Terms on one occasion does not necessarily waive the right to enforce that provision later.

36. Other Agreements

Certain customers, carriers, or business partners may enter into separate agreements with CARHAUL LOGISTICS LLC.

If a signed or otherwise binding agreement directly conflicts with these general website Terms, the specific agreement may control with respect to the subject matter covered by that agreement.

37. Changes to These Terms

CARHAUL LOGISTICS LLC may update these Terms periodically to reflect changes in our website, services, operations, business practices, or applicable requirements.

Updated Terms will be posted on this page with a revised Effective Date.

Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

38. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

CARHAUL LOGISTICS LLC

Email: sales@carhaullogistics.info
Phone: +1 (386) 749-6845
Address: 15259 SW 94TH CIRCLE, LAKE BUTLER, FL 32054

Last Updated: June 12, 2026