Privacy Policy

Last Updated: June 12, 2026

At CARHAUL LOGISTICS LLC, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how CARHAUL LOGISTICS LLC (“CARHAUL LOGISTICS,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit our website, request vehicle transportation services, complete a Carrier Packet, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us as well as certain information collected automatically when you use our website.

Personal Information

Depending on how you interact with us, we may collect information such as:

Full name
Email address
Telephone number
Company or business name
Mailing or business address
Pickup and delivery contact information
Information submitted through our website forms
Communications you send to our team

Vehicle and Shipment Information

When requesting auto transportation services, we may collect information such as:

Vehicle year, make, and model
Vehicle identification information when required
Number of vehicles being transported
Pickup location
Delivery location
Requested pickup or delivery dates
Auction, dealership, lot, or release information
Vehicle condition or transportation requirements
Other shipment-related information you choose to provide

Carrier Information

If you are a motor carrier applying to work with CARHAUL LOGISTICS LLC, we may collect information submitted through our Carrier Packet or onboarding process, including:

Legal business name
Business contact information
MC and/or USDOT information
Transportation authority information
Insurance information
Equipment information
Dispatch or operations contacts
Tax or payment-related documentation when requested
Other documents or information necessary for carrier onboarding and transportation coordination

Uploaded Documents

If our website allows document uploads, we may receive documents that you voluntarily submit for transportation, carrier onboarding, verification, billing, or other business purposes.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of access
General website usage information

This information may be used to operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use information collected through our website and services for legitimate business purposes, including:

Responding to transportation inquiries
Providing vehicle shipping quotes or information
Coordinating vehicle transportation
Coordinating pickup and delivery information
Communicating shipment-related updates
Working with dealerships, auctions, vehicle owners, and automotive businesses
Connecting vehicle transportation requirements with independent motor carriers
Processing and reviewing Carrier Packets
Managing carrier onboarding
Communicating with carriers regarding available vehicle freight
Providing customer service and support
Processing business, billing, or payment-related matters
Maintaining business records
Preventing fraud, misuse, unauthorized activity, or security incidents
Improving our website and services
Complying with applicable legal and regulatory requirements
Sending SMS or other communications when permitted and consented to

CARHAUL LOGISTICS LLC operates as an auto transportation brokerage. Information related to a vehicle shipment may therefore be used as reasonably necessary to coordinate transportation between customers, facilities, dealerships, auctions, motor carriers, and other parties involved in completing the shipment.

3. SMS/Text Messaging Policy

If you provide your mobile telephone number and consent to receive SMS messages from CARHAUL LOGISTICS LLC, we may communicate with you by text message according to the consent you provide.

SMS Consent Communication

Telephone numbers and SMS opt-in consent information collected for text messaging purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data and consent will not be transferred to third parties for marketing purposes.

Types of SMS Messages

Depending on your relationship with CARHAUL LOGISTICS LLC and the consent you provide, you may receive SMS messages relating to:

Vehicle transportation inquiries
Shipping quote communications
Pickup and delivery coordination
Shipment or transportation status updates
Appointment or scheduling communications
Dealer and auction transportation updates
Carrier setup or Carrier Packet communications
Vehicle freight opportunities for carriers
Customer service and support
Billing or account-related communications
Service-related notifications
Marketing or promotional communications where you have provided appropriate consent

The types of messages you receive will depend on the services you request and the consent you provide.

Message Frequency

Message frequency may vary depending on your interaction with CARHAUL LOGISTICS LLC, shipment activity, service requests, and communication preferences.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

SMS Opt-In Methods

Where offered, you may consent to receive SMS communications through methods such as:

Checking an SMS consent checkbox on one of our website forms
Submitting a form that clearly provides SMS consent
Providing consent during a telephone conversation where permitted
Other documented methods of consent made available by CARHAUL LOGISTICS LLC

Consent to receive marketing text messages is not a condition of purchasing services unless otherwise permitted by applicable law.

SMS Opt-Out

You may opt out of SMS communications at any time.

Reply:

STOP

to a text message from CARHAUL LOGISTICS LLC to request that further SMS messages be stopped.

You may also communicate your request to stop receiving text messages through another reasonable method available to you. FCC guidance provides consumers the ability to revoke consent to covered robotext communications through reasonable means.

After an opt-out request is processed, you may receive a limited confirmation message acknowledging your request.

SMS Help

For assistance with SMS communications, reply:

HELP

or contact us at:

Email: sales@carhaullogistics.info
Phone: +1 (386) 749-6845

4. How We Share Information

We do not sell or rent your personal information for unrelated third-party marketing purposes.

We may disclose information when reasonably necessary to operate our business and provide the services requested.

This may include disclosure to the following categories of recipients:

Motor Carriers

Because CARHAUL LOGISTICS LLC operates as an auto transportation brokerage, shipment information may be provided to independent motor carriers as reasonably necessary to coordinate pickup, transportation, and delivery of vehicles.

This may include information such as vehicle details, origin and destination information, pickup and delivery contacts, and other information required to perform transportation services.

Dealerships, Auctions, and Transportation Facilities

When necessary to coordinate a shipment, information may be communicated with dealerships, automotive auctions, storage facilities, pickup locations, delivery locations, or other organizations involved in the transportation process.

Service Providers

We may use third-party companies that assist us with business functions such as:

Website hosting
Website forms
Email services
Telecommunications and SMS services
Payment processing
Data storage
Website analytics
Security
Business software and administrative services

These providers may receive information only as appropriate for the services they perform for us.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

Comply with applicable laws
Respond to legal process
Respond to lawful governmental requests
Protect our rights or property
Investigate suspected fraud or unlawful activity
Protect the safety of CARHAUL LOGISTICS LLC, our customers, carriers, users, or others

Business Transactions

If CARHAUL LOGISTICS LLC becomes involved in a merger, acquisition, sale, reorganization, financing, or transfer of some or all business assets, information may be transferred as part of that transaction where permitted by law.

5. Mobile Information and SMS Consent Data

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent where required. SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

Information may still be provided to vendors or telecommunications providers when reasonably necessary to deliver SMS communications on behalf of CARHAUL LOGISTICS LLC, administer messaging services, or comply with applicable requirements.

6. How We Protect Information

CARHAUL LOGISTICS LLC takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, or loss.

Our safeguards may include measures such as:

Limiting access to information based on legitimate business needs
Using appropriate website and account security controls
Protecting access to systems containing business or customer information
Using reputable service providers when appropriate
Monitoring and maintaining website and business systems
Retaining information only as reasonably necessary for business and legal purposes

No website, electronic transmission, storage system, or security method can be guaranteed to be completely secure.

FTC business guidance emphasizes collecting only necessary information, protecting the information retained, controlling access, and securely disposing of information when it is no longer needed.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with the website.

Cookies may be used to:

Remember website preferences
Maintain website functionality
Analyze website traffic
Understand how visitors use our website
Improve website performance and user experience
Support security and fraud prevention

You may be able to disable or manage cookies using your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Third-party services integrated into our website may also use their own cookies or similar technologies subject to their respective privacy policies.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use services operated by third parties.

CARHAUL LOGISTICS LLC is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party websites before submitting personal information to them.

9. Information Retention

We may retain personal, business, shipment, carrier, and other information for as long as reasonably necessary to:

Provide requested services
Maintain transportation and business records
Complete carrier relationships or onboarding
Resolve disputes
Prevent fraud or misuse
Maintain appropriate financial or operational records
Enforce agreements
Comply with applicable legal, tax, accounting, insurance, regulatory, or recordkeeping requirements

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate.

10. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

These may include the ability to request:

Access to certain personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information about how your personal information is used
Withdrawal of certain consent where applicable
Opt-out from certain communications

Not every privacy right applies in every circumstance, and certain information may need to be retained for legal, regulatory, contractual, security, fraud-prevention, or legitimate business purposes.

To submit a privacy-related request, contact:

sales@carhaullogistics.info

We may need to verify your identity before processing certain requests.

11. Email Communications

If you receive promotional email communications from CARHAUL LOGISTICS LLC, you may request to stop receiving promotional emails through the unsubscribe method provided in the message, when applicable, or by contacting us.

Even after opting out of promotional communications, we may continue to send non-promotional communications relating to active shipments, transactions, carrier relationships, customer service, legal notices, or other necessary business matters.

12. Children’s Privacy

Our website and transportation brokerage services are intended for businesses and individuals arranging legitimate vehicle transportation and are not directed toward children.

We do not knowingly seek to collect personal information from children through our website for marketing purposes.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

13. Fraud Prevention and Business Verification

CARHAUL LOGISTICS LLC may use information provided through our website, Carrier Packet, transportation inquiries, or other communications to help:

Verify business or shipment information
Protect against fraud and abuse
Prevent unauthorized use of our services
Protect customers and transportation partners
Maintain the security and integrity of our transportation brokerage operations

We may request additional verification when reasonably necessary before providing or continuing certain services.

14. Changes to This Privacy Policy

CARHAUL LOGISTICS LLC may update this Privacy Policy periodically to reflect changes to our business practices, website, services, technology, or applicable requirements.

When the Privacy Policy is updated, the revised version will be posted on this page and the Last Updated date will be changed.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of information, please contact:

CARHAUL LOGISTICS LLC

Email: sales@carhaullogistics.info
Phone: +1 (386) 749-6845
Address: 15259 SW 94TH CIRCLE, LAKE BUTLER, FL 32054